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ORDERS & PAYMENT OPTIONS

Can I change my order after it has been placed?

Once an order is placed, we are unable to change, add, or remove items. If you have any concerns about your order or need assistance, please don't hesitate to contact our Customer Care Team, and we'll be happy to assist you in any way we can.

I would like to cancel my order. How can I do that?

We understand that circumstances may change, but unfortunately, cancelling an order is not possible. Our team is dedicated to processing and shipping orders as quickly as possible to ensure prompt delivery to our customers. Due to this commitment to

Can I change the delivery address of an order?

If your order has not been dispatched, and provided the new delivery address is located within the same country, kindly send your full name, the updated address, and your order ID to our Customer Care Team. Please use our contact form for that purpos

What payment options do you offer?

We accept payments via Apple Pay, GPay, Amex, Mastercard, Visa, PayPal, Klarna, Sofort and iDeal. The payment options that are available for your country will be displayed during the checkout process.

Where do I enter a discount code?

Discount codes can be applied during the checkout process. Enter you code into the “Discount code” bar and hit “Apply”. If you are using a mobile, you may need to open the order summary to be able to enter a discount code.

Can I use multiple discount codes simultaneously?

Discount codes cannot be combined. That means that only one discount code can be applied per order.

Why is my discount code not working?

Should an error message appear after entering the discount code, it may be that the code is no longer valid. Kindly check the discount code terms and conditions and the expiration date and try again. If you require further assistance, our Customer Ca