My parcel is being returned to the sender.Updated 3 months ago
Normally, if a parcel cannot be delivered, either another delivery attempt takes place or the package will be taken to the nearest post office. Once it is ready for collection you will find all details within the tracking page.
If your parcel has been held to be collected from the post office, but it is not collected in time, it will automatically be returned to us.
In this case, our Customer Care Team will contact you as soon as the parcel arrives.